PRIVACY POLICY Privacy Policy

"Personal information" refers to "personal information" as defined in the Personal Information Protection Act and means information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact information, or other descriptions contained in such information, as well as data concerning appearance, fingerprints, voiceprints, and information such as the insurer number on a health insurance card that can identify a specific individual from the information alone (personal identification information).

When users register for the Service, the Company may ask for personal information such as the user's name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number. Additionally, the Company may collect transaction records and payment information containing users' personal information from partners, such as information providers, advertisers, and ad distribution destinations (hereinafter referred to as "Partners").

The purposes for which the Company collects and uses personal information are as follows:

1. To provide and operate the Company's services
2. To respond to user inquiries (including identity verification)
3. To send emails about new features, updates, campaigns of services being used by the user, and information about other services provided by the Company
4. To contact users as needed, including for maintenance and important notices
5. To identify and refuse service to users who violate the terms of service or attempt to use the service for fraudulent or improper purposes
6. To allow users to view, modify, or delete their registered information and view their usage status
7. To charge users for paid services
8. For purposes incidental to the above purposes of use

The Company shall only change the purpose of use of personal information when it is reasonably recognized that the new purpose is related to the original purpose. When the purpose of use has been changed, the Company shall notify the user of the new purpose by the prescribed method or publicly announce it on this website.

The Company will not provide personal information to third parties without the prior consent of the user, except in the following cases. However, this excludes cases permitted under the Personal Information Protection Act and other laws and regulations.

1. When it is necessary to protect a person’s life, body, or property and it is difficult to obtain the individual’s consent
2. When it is particularly necessary for improving public health or promoting the sound development of children and it is difficult to obtain the individual’s consent
3. When it is necessary to cooperate with a national agency, local government, or its entrusted person to carry out the affairs prescribed by laws and regulations, and obtaining the individual’s consent may interfere with the performance of those affairs
4. When the following matters have been announced or published in advance, and the Company has notified the Personal Information Protection Commission:
5. The purpose of use includes provision to third parties
6. Items of data provided to third parties
7. Means or methods of provision to third parties
8. Stopping the provision of personal information to third parties at the request of the individual
9. Method of accepting requests from the individual

Notwithstanding the provisions of the preceding paragraph, the following cases do not constitute provision to third parties:

1. When the handling of personal information is entrusted in full or in part within the scope necessary to achieve the purpose of use;
2. When personal information is provided due to business succession resulting from merger or other reasons;
3. When personal information is jointly used with specific parties, and prior notice is given to the individual about the joint use, including the items of personal information jointly used, the scope of parties involved in the joint use, the purpose of use by those parties, and the name or title of the person responsible for managing the personal information.

When a request for disclosure of personal information is made by the individual, our company will promptly disclose the requested information. However, if disclosing the information falls into any of the following categories, we may choose not to disclose some or all of the information. In the case of a decision not to disclose, we will notify the individual promptly.A fee of 1,000 yen per request will be charged for the disclosure of personal information.

1. If disclosing the information could potentially harm the life, body, property, or other rights and interests of the individual or a third party.
2. If disclosing the information could significantly obstruct the proper conduct of our business.
3. If disclosing the information would result in a violation of other laws or regulations.

Notwithstanding the preceding paragraph, information other than personal information such as browsing history and attributes will, in principle, not be disclosed.

1. Users may request the correction, addition, or deletion (hereinafter referred to as "Correction, etc.") of their personal information held by the company if it is inaccurate, following the procedures set by the company.
2. If the company determines that it is necessary to respond to such a request from a user, it will promptly make the necessary corrections, additions, or deletions of the personal information.
3. When the company makes corrections, etc., based on the preceding provision, or decides not to make corrections, it will promptly notify the user of such actions or decisions.

1. When the company receives a request from an individual to suspend the use or delete their personal information (hereinafter referred to as "Suspension of Use, etc.") because the information is being handled beyond the scope of its stated purposes or was obtained through improper means, the company will promptly conduct the necessary investigation.
2. Based on the results of the investigation mentioned above, if the company determines that it is necessary to respond to the request, it will promptly carry out the Suspension of Use, etc.
3. If the company carries out the Suspension of Use, etc., or decides not to do so, it will promptly notify the user of this decision.
4. Notwithstanding the preceding two paragraphs, if the Suspension of Use, etc., involves significant costs or is otherwise difficult to implement, but alternative measures can be taken to protect the user’s rights and interests, the company will implement such alternative measures.

The contents of this policy may be changed without prior notice to users, except as otherwise provided by laws or specific provisions in this policy. Unless otherwise specified by the company, the revised Privacy Policy will take effect from the time it is posted on the company's website.

For inquiries regarding this Privacy Policy, please contact us at: Address: 7-11 Koji-cho, 6-ban-cho, Chiyoda-ku, Tokyo 102-0083, Japan, ESCALIER Rokubanchou 1st Floor Company Name: U-Factor Co., Ltd. Email Address: info@u-factor.com